F.A.Q.

FAQ

1. What is “Physical Therapy?”

Physical Therapy is the art and science of physical care and rehabilitation. Physical therapists are primary healthcare professionals who diagnose and treat individuals of all ages, from newborns to the elderly, who have medical problems or other health-related conditions, illnesses, or injuries that limit their abilities to move and perform functional activities as well as they would like in their daily lives. Physical therapists examine each individual and develop a plan using treatment techniques to promote the ability to move, reduce pain, restore function, and prevent disability.

Physical therapists provide care for people in a variety of settings, including hospitals, private practices, outpatient clinics, home health agencies, schools, sports and fitness facilities, work settings, and nursing homes. State licensure is required in each state in which a physical therapist practices.

2. Are you in network with my insurance?

We are in-network with the following insurances:

• Aetna
• Blue Cross Blue Shield
• Cigna
• First Health/ Coventry
• Humana
• Medicare
• Office of Group Benefits
• Private Healthcare Systems (PHCS)
• PPO Plus
• Tricare
• United Healthcare

If your insurance is not listed, please contact our office to see if we are in network.

3. Do I need a doctor’s referral to use your services?

As of January 1, 2015, the Direct Access law passed by the Louisiana legislature went in to affect allowing physical therapists to treat individuals without a referral or prescription from a physician.  There are restrictions and limitations which exist and can be discussed with your physical therapist at the initiation of treatment.  That being said, several insurance companies including Medicare will not cover treatment unless the patient has a physician’s referral.  We encourage individuals to contact their insurance carrier prior to requesting treatment.

4. What should I expect during my first appointment?

We recommend you arrive 15 minutes prior to your appointment time in order to complete the necessary forms and patient registration information. Please bring the written referral (if applicable), insurance information and proper identification with you to the appointment. You may fill out the New-Patient Form before you arrive.

We encourage patients to dress comfortably for their therapy sessions. If you do not have appropriate clothing, we will provide you with shorts or a gown as needed.